Privacy Policy

Date of creation / change – 20/05/2020

I – General principles

  • Because your privacy is very important to us, in everything we do.
  • We seek through this Privacy Policy to demonstrate our commitment to and respect for legal rules that are designed to protect your privacy and your personal data.
  • The access to our website and the provision of your personal data implies knowledge and acceptance of this Privacy Policy.
  • the possible provision of links to external websites to our company does not imply any assumption of responsibility for such websites and their content, they are not, therefore, apply the provisions of this Privacy Policy.

II – Concepts and information

A - Who we are

We are CAETANO COATINGS SA (henceforth CAETANO), with headquarters in Estrada Nacional 3, km 1, 2580-595 Carregado, and with the unique ID of registration and person 507 928 210.

B - Our contacts

We are not obliged to have a responsible for data protection, therefore any question about how we collect and treat their personal data should be addressed to the address indicated above, the e-mail or by phone number (+351) 263 857 200.

C - Personal data we collect

1. The personal data that we collect so that we can provide our services and/or sell our products, are the following:

– Name;
– E-mail;
– Address;
– TAX ID number.

2. The personal data collected are the object of processing and stored in data bases, being strictly complied with the legislation in force relating to data protection and the rules relating to information security.

3. Only treat your data according to purpose or specific purposes and legitimate and determined at the time of collection of personal data.

D - How we collect your data

In the context of our activity we proceeded to the collection and processing of personal data when the user: (i) you register on our website; (ii) calls a contact and/or sending newsletters; (iii) subscribes to a particular service; (iv) provide or request an information; v) acquires a product; (vi) or establishes a contractual relationship with the Caetano.

E - With that purpose we treat your data

We use your personal data for the following purposes:

• identification of the Customer/User;
• User Registration on the site;
• Management of the contractual relationship;
• Invoicing and billing for services contrated;
• Communication of changes to the terms and conditions for the provision of services contracted;
• Inform the user that you have requested, new products and services offered on the site, offers and special campaigns, advertising and direct marketing, by any means of communication, including electronic support;
• Suitability of products and services to the needs and interests of the user;

F - How long will we keep your personal data

1. The period during which the data are stored and kept varies according to the purpose for which the information is treated. There are legal requirements which oblige us to conserve the data for a minimum period.

2. If there is no legal deadline of conservation, the data will be stored and kept only for the minimum period necessary for the purposes that motivate their collection and subsequent treatment, after which they will have the appropriate treatment.

G - What are their rights as holder of personal data

1. In accordance with the provisions of the GDPR [Regulation (EU) 2016/679, the European Parliament and of the Council of 27 April 2016] we guarantee you the exercise of their rights:

a) Access – have the right to ask us, among other things, information on whether your data are or are not to be treated, what data we treat and for what purposes.

b) Rectification – has the right to, without undue delay, to the rectification of inaccurate personal data relating to him and that the incomplete data are completed.

c) Cancellation – may request, in certain circumstances, that their personal data will be deleted from our records, without undue delay.

d) Opposition – has the right to oppose certain types of data processing, such as treatment for direct marketing purposes.

e) Portability – has the right to the transfer of their personal data that we keep to another organization or to receive them in a structured format, current use and automatic scanning, and the right to transmit these data to another responsible for treatment.

f) Limitation of treatment – when desired, for example, disputes the accuracy of your personal data over a period of time which allows us to check its accuracy.

2. The rights referred to in the previous paragraph may be exercised by the user via email

3. We will answer in writing (including by electronic means) to your request within one month from the date of receipt of the request, except in cases of particular complexity, in that this deadline may be extended by up to two months.

4. If the applications are clearly unjustified or excessive, particularly due to its repetitive nature, the school reserves the right to charge administrative costs or refuse to comply with the request.

H - Communication of data to subcontracted entities

1. In the context of our activity, we may have recourse to subcontracted entities, for our account, proceed to the processing of their data, in accordance with the law and this Privacy Policy.

2. When this happens, take the appropriate measures, contractually foreseen, in order to ensure that these entities subcontractors, partners or in a group relationship, have sufficient guarantees and implementing appropriate technical and organizational measures and who will act only in accordance with our instructions.

I - Transfer of data to third parties

It can happen that we have to communicate your personal data to a third party, in which case we will seek to ensure compliance with legal provisions in force.

J - Transfer of data outside of the European Union

The personal data collected and used by CAETANO are not made available to third parties outside the European Union.

K - Measures implemented to ensure the security of your personal data

We have technical and organizational measures, which we review and improve periodically, intended to ensure the safety and protection of your personal data on the level of their availability, authenticity, integrity and confidentiality, as well as measures to prevent the loss, misuse, alteration, treatment or unauthorized access, as well as any other unlawful forms of processing.

L - Use of Cookies

1. We use cookies for the purpose of provide a more personalized service. Cookies help the website to remember information about your visit and other settings, so that we can provide a next visit easier and more useful. The user can delete them or automatically set its blockade. If, however, does not allow the use of cookies, you may not be able to use some features of the website.

2. We use cookies for different purposes:

Technical cookies: We use cookies technicians to show our site, for this to work properly, allowing you to provide you with a website advanced and easy to use.

Functional cookies: We use these cookies to remember your preferences and help you use our site more efficiently.

Analytical Cookies: We use analytical cookies to help us understand how visitors engage with the website. It is possible to use a set of cookies to collect information and disseminate statistics of use of the site without personally identify individual visitors. This means that we can find out what works best to improve our website.

M - Violations of personal data

In the event of a data breach, to the extent that such breach is likely to involve a high risk for their rights and freedoms and when legally required, Caetano undertakes to communicate to the violation of personal data within 72 hours from the knowledge of the incident.

N - Revision of the Policy

The CAETANO reserves the right to change this Privacy Policy at any time. When this happens, the date of the last amendment, available at the top of this page is also updated. If the amendment is substantial, a notice will be placed on the website.

O - Applicable Law and Venue

1. The Privacy Policy, as well as the collection, treatment, or the transmission of user data, are governed by the provisions laid down in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and by the laws and regulations applicable in Portugal.

2. Any disputes arising from the validity, interpretation or execution of the Privacy Policy, or that are related to the collection, processing and transmission of User Data, should be submitted exclusively to the jurisdiction of the Courts of the District of Lisbon, without prejudice to the mandatory legal rules applicable.